opencart

At whatever point a business manages a gathering of individuals, regardless of whether it is clients or workers, some issues can manifest, mainly if a site is utilized. Fortunately, we, Webx IT Solution have a ticket system set up that enables individuals to report different issues. If you are facing problems with the site or program, you click a button to get to the site's help desk and send an inconvenience ticket to us. We trust that a ticket framework is superior to any different techniques for managing client addresses or issues.

There can be triple points of interest of having a ticket system for clients:
1. Quicker Ticket Resolution
2. Keeping the Customer up to date
3. Multi-channel Customer Support

feature

  • Assign Deepartments to tickets
  • Ticket Priorities
  • Ticket Status
  • Reports of the agents
  • Crete many agents as you want
  • Email Notifications and custom email Design
  • SEO Frienly URLs
  • Ticket Dashboard
  • Knowledge-base Module
  • Ticket Review and rating option for customers
  • Admin manageable
  • Multi Language Compatible
  • Multi Store compatible
  • Compatible with other custom themes
  • No Core file overwrite
  • Easy to install & Manage
  • Ocmod/Vqmod both available
  • Many more features...


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opencart

webxcontact_us

Email: support@webxitsolutions.com
Live Chat at Webx IT Solutions
Skype: webmedialdh
Telephone: +91 991540 9292

Ticket System

$34.99 $20.00

317 Views
Date Added 08/09/2018
Date Modify 03/04/2019
Vendor WebX IT Solutions
Platform Opencart
Compatible with 2.0.0.0, 2.0.1.0, 2.0.1.1, 2.0.2.0, 2.0.3.1, 2.1.0.1, 2.1.0.2, 2.2.0.0, 2.3.0.0, 2.3.0.1, 2.3.0.2, 3.0.2.0, 3.0.1.2
Required vqmod,ocmod
Modifies core files No
Multi-Language Yes
Multi-store Yes
License Type Single Domain
Support / Update 3 months support Free and 1 Year Update

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